Refund Policy
Thank you for choosing Geeks Resolve for your computer antivirus software needs. We stand behind the quality of our products and aim for your complete satisfaction. If you are not entirely satisfied with your purchase, we're here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all purchases of our antivirus software. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the original purchase date.
Refund Process
To initiate a refund, please contact our customer support team at info@geeksresolve.com within 30 days of your purchase. Our support team will guide you through the refund process and may ask for additional information to process your request efficiently.
Conditions for Refund Eligibility
In order to be eligible for a refund, please ensure that the following conditions are met:
Your refund request is made within 30 days of the original purchase date.
You have not violated our terms of service or license agreement.
You have not used the software to protect more devices than the license permits.
You have not shared or distributed the software in violation of our terms.
Refund Method
Once your refund request is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refunded amount to be reflected in your account, depending on your payment provider's policies.
Exceptions
We reserve the right to refuse refunds in the following circumstances:
If the refund request is made after the 30-day refund period has expired.
If the software has been used to protect more devices than the license permits.
If the software has been shared or distributed in violation of our terms.
If the refund request does not meet the eligibility criteria outlined above.
Contact Us
If you have any questions about our refund policy or need assistance with your refund request, please contact our customer support team at info@geeksresolve.com. We are here to help you and ensure your satisfaction with our products and services.
